Privacy Policy

At Dumplings' Legend, we are committed to protecting your privacy and ensuring that your personal data is handled responsibly and securely. This Privacy Policy outlines how we collect, use, store, and protect any information you provide when interacting with our restaurant, including through our website, reservations, social media, and in-person visits.

1. Information We Collect

When you engage with Dumplings' Legend, we may collect the following types of personal information:

  • Personal Details: Name, phone number, and email address (if provided for reservations, inquiries, or promotions).
  • Reservation & Order Information: Booking details, order history, and dining preferences to improve our services.
  • Payment Information: When making a purchase, we may process payment details through secure third-party payment systems. However, we do not store full payment card details.
  • Website & Social Media Interaction: If you visit our website or social media pages, certain usage data such as IP addresses, browser types, and cookies may be collected for analytics purposes.

2. How We Use Your Information

The information we collect is used for:

  • Processing reservations and confirming bookings.
  • Managing takeaway and delivery orders efficiently.
  • Improving customer experience through personalized service.
  • Notifying guests about special offers, promotions, or restaurant updates (only if they have opted in).
  • Ensuring compliance with health, safety, and legal requirements.
  • Preventing fraudulent activity and ensuring security.

3. Data Protection & Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure storage of reservation and payment details.
  • Limiting access to personal data to authorized employees only.
  • Regular updates to our data protection policies to comply with regulations.

However, while we strive to protect your data, no online transmission or digital storage is 100% secure. By engaging with our services, you acknowledge this risk.

4. Sharing of Information

We do not sell, rent, or trade your personal information with third parties. We may share data only under the following circumstances:

  • With third-party service providers such as payment processors or reservation platforms who help facilitate our services.
  • When required by legal obligations, such as responding to government requests or law enforcement agencies.
  • If business transfers occur, such as mergers or acquisitions, in which case personal data may be transferred under confidentiality agreements.

5. Your Rights & Choices

You have the right to:

  • Request access to the personal information we hold about you.
  • Ask for corrections to inaccurate or incomplete data.
  • Opt out of marketing communications at any time.
  • Request the deletion of your personal data, subject to legal and operational requirements.

To exercise any of these rights, please contact us directly using the information below.

6. Cookies & Online Tracking

Our website may use cookies to enhance user experience by remembering preferences and improving site functionality. You can control cookie settings through your browser preferences.

7. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy as needed to reflect changes in regulations, technology, or restaurant operations. Updates will be published on our website or made available at our restaurant.

8. Contact Information

For any inquiries regarding this policy or how we handle your personal data, please reach out to us:

📍 Address: 15-16 Gerrard Street, London W1D 6JE, United Kingdom
📞 Phone: +44 20 7494 1200
📧 Email: (Please check our official website or contact us for updated details)

By dining at Dumplings' Legend, making a reservation, or interacting with us online, you consent to the collection and use of your personal information in accordance with this Privacy Policy. We appreciate your trust and look forward to serving you.